The Buyer expressly declares to make the purchase for purposes unrelated to the entrepreneurial or professional activity exercised.ta.

Supplier identification

The services covered by these general conditions are offered for sale by Tilla di Margherita Barin with registered office in Via Cazzavillan 19A, 36071 Arzignano VI registered at the Chamber of Commerce of Vicenza under no. 381558 of the Business Register, Tax Code BRNMGH87M43A459F, VAT number 04132530249 hereinafter referred to as Supplier or "Tilla Baby Box".ox".

1. Definitions

1.1. The term Online sales contract, or "Contract" summarizes the sales contract relating to the Supplier's movable tangible assets, stipulated between the latter and the Buyer as part of a remote sales system through telematic tools, organized by the Supplier.itore.

1.2. The term Buyer means the consumer who is a natural person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.olta.

1.3. The term "User" means anyone who consults, views, browses this

1.4. The term Supplier means the person indicated in the epigraph or the person providing the information

2. Object of the contract

2.1. With this Agreement, respectively, the Supplier sells and the Purchaser remotely purchases the movable tangible goods indicated and offered for sale on the site via telematic tools.

2.2. The products referred to in the previous point are illustrated in the sectionShop of the

3. How to stipulate the contract

The contract between the Supplier and the Buyer is concluded exclusively through the Internet by accessing the Buyer to the addresszzo, where, following the indicated procedures, the Buyer will formalize the proposal for the purchase of the goods and the Contract for the purchase of the goods referred to in point 1 of the previous article.lo.

4. Conclusion and effectiveness of the contract

4.1. The Purchase Agreement is concluded by completing the exact application form and consent to the purchase expressed through the adhesion sent online or by filling in the form / form attached to the online electronic catalog at the addresszzo the subsequent sending of the form / module itself, always after viewing a web page summarizing the order, printable, which shows the details of the ordering and ordering, the price of the purchased good, the shipping costs and any additional accessory charges, the methods and terms of payment, the address where the goods will be delivered, the delivery times and the existence of the right of withdrawal.esso.

4.2. When the Supplier receives the order from the Buyer, he sends a confirmation e-mail or displays a printable order confirmation and summary web page, which also contains the data referred to in the previous point.nte.

5. Methods of payment and reimbursement

5.1. Any payment by the Purchaser can only be made by means of one of the methods indicated in the appropriate web page by the Supplier.e.

5.2. Any reimbursement to the Buyer will be credited through one of the methods proposed by the Supplier and chosen by the Buyer, in a timely manner and, in the event of exercising the right of withdrawal, as governed by clause 13, point 2 and following of this Agreement.o.

5.3. All communications relating to payments are made in compliance with the provisions of the current legislation on the protection of personal data.

6. Delivery times and methods

6.1. The Supplier will deliver the selected and ordered products, in the manner chosen by the Buyer or indicated on the website at the time of the offer of the goods, as confirmed in the email referred to in point 4.2.2.

6.2. Shipping times may vary from the day of the order to a maximum of 14 working days from the confirmation of the order. In the event that the Supplier is unable to ship within this period, the Buyer will be promptly notified by e-mail.e.

6.3. Shipping methods, times and costs are clearly indicated and highlighted on the pageShipping and Returns.

7. Prices

7.1. All sales prices of the products displayed and indicated in the website shop they are expressed in euros and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code.

7.2. The sales prices referred to in the previous point are inclusive of VAT and any other tax. Shipping costs and any ancillary charges for example: customs clearance, if any, although not included in the purchase price, must be indicated and calculated in the purchase procedure before the order is placed by the buyer and also contained in the summary web page of the order placed .tuato.

8. Product Availability

8.1. The Supplier ensures through the electronic system used the processing and fulfillment of orders without delay and undertakes to communicate shipping times. Should an order exceed the quantity existing in the warehouse, the Supplier, by e-mail, will inform the Buyer if the good is no longer bookable or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order or not.o.

8.2. The Supplier's computer system confirms as soon as possible the registration of the order by sending the user a confirmation by e-mail, pursuant to point 4.2..2.

9. Limitation of Liability

9.1. The Supplier assumes no responsibility for disservices attributable to force majeure, if it fails to execute the order within the time stipulated in the Contract..

9.2. The Supplier cannot be held responsible towards the Buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its own control or that of its sub-suppliers.i.

9.3. Furthermore, the Supplier will not be liable for damages, losses and costs incurred by the Purchaser as a result of the non-execution of the contract for reasons not attributable to him, since the Purchaser is only entitled to a full refund of the price paid and any additional charges incurred.i.

9.4. The Supplier assumes no responsibility for any fraudulent or illegal use that may be made by third parties, of credit cards, checks and other means of payment, upon payment of the purchased products, if he proves that he has adopted all possible precautions in based on the best science and experience of the moment and based on ordinary diligence.a.

9.5. Under no circumstances can the Buyer be held responsible for delays or errors in payment if he proves that he has made the payment in the times and methods indicated by the Supplier..

10. Liability for defects, proof of damage and compensable damages: the obligations of the Supplier

10.1. Pursuant to art. 114 and ss. of the Consumer Code, the Supplier is responsible for the damage caused by defects in the goods sold if he fails to communicate to the injured party, within three months of the request, the identity and address of the manufacturer or the person who supplied him with the goods..

10.2. The aforementioned request by the injured party must be made in writing and must indicate the product that caused the damage, the place and date of purchase; it must also contain the offer for viewing the product, if it still exists.e.

10.3. The Supplier cannot be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product, to an imperative legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time in which the manufacturer put the product into circulation, did not yet allow the product to be considered defective.

10.4. No compensation will be due if the injured party was aware of the product defect and the resulting danger and nevertheless voluntarily exposed himself to it.

10.5. In any case, the damaged party must prove the defect, the damage, and the causal connection between defect and damage.

10.6. The injured party may request compensation for damage caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is of a type normally intended for private use or consumption and thus mainly used by the injured party..

10.7. Damage to things referred to in art. 123 of the Consumer Code will, however, be refundable only to the extent that it exceeds the sum of three hundred and eighty-seven euros 387.7).

11. Guarantees and methods of assistance

11.1. The Supplier is liable for any lack of conformity that occurs within two years of delivery of the goods.

11.2. For the purposes of this Agreement it is assumed that consumer goods comply with the Agreement if, where relevant, the following circumstances coexist:
a are suitable for the purpose for which goods of the same type are normally used;;
b they comply with the description made by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model;
c present the usual quality and performance of a good of the same type, which the consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or by its agent or representative, in particular in advertising or on labeling;;
d are also suitable for the particular use desired by the consumer and which has been brought to the attention of the seller at the time of the conclusion of the contract and which the seller has also accepted for conclusive facts.i.

11.3. The Buyer loses all rights if he does not report the lack of conformity to the seller within two months from the date on which the defect was discovered. The complaint is not necessary if the seller has recognized the existence of the defect or has concealed it.o.

11.4. In any case, unless proven otherwise, it is assumed that the lack of conformity that occurs within six months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the defect of compliance.

11.5. In the event of a lack of conformity, the Purchaser may request, alternatively and free of charge, under the conditions indicated below, the repair or replacement of the purchased good, a reduction in the purchase price or the termination of this Agreement, unless the request does not is objectively impossible to satisfy or is excessively burdensome for the Supplier pursuant to art. 130, paragraph 4, of the Consumer Code.o.

11.6. The request must be sent in writing, by registered mail with return receipt or by certified e-mail, to the Supplier, who will indicate his willingness to proceed with the request, or the reasons that prevent him from doing so, within seven days. working from receipt. In the same communication, where the Supplier has accepted the Buyer's request, he must indicate the methods of shipment or return of the goods as well as the deadline for the return or replacement of the defective goods..

11.7. The Supplier will in any case have the right to inspect the purchased good and, before proceeding with any repairs, replacements or price reductions, to assess whether it is actually a lack of conformity..

11.8. If the repair and replacement are impossible or excessively burdensome, or the Supplier has not repaired or replaced the goods within the period referred to in the previous point or, finally, the replacement or repair previously carried out has caused considerable inconvenience to the Buyer, the latter may request, at his choice, a reasonable reduction in the price or the termination of the contract. In this case, the Buyer must send his request to the Supplier, who will indicate his willingness to proceed with it, or the reasons that prevent him from doing so, within seven working days of receipt.o.

11.9. In the same communication, where the Supplier has accepted the Buyer's request, he must indicate the proposed price reduction or the methods for returning the defective goods. In such cases it will be the Buyer's responsibility to indicate the methods for re-crediting the sums previously paid to the Supplier.e.

12. Obligations of the Buyere

12.1. The Buyer undertakes to pay the price of the purchased goods within the times and methods indicated in the Contract..

12.2. The Buyer undertakes, once the online purchase procedure has been completed, to print and keep this Contract.o.

12.3. The information contained in this contract has, however, already been viewed and accepted by the Buyer, who acknowledges it, as this step is made mandatory before confirming the purchase..

13. Right of withdrawal

13.1. The Purchaser has in any case the right to withdraw from the stipulated Contract, without any penalty and without specifying the reason, within the term of 14 fourteen working days, starting from the day of receipt of the purchased

13.2. If the Buyer decides to exercise the right of withdrawal, he must notify the seller by registered letter with return receipt to the address Tilla Baby Box, Via dell'Industria 56, 36071 Arzignano VI, or by e-mail to the e-mail hello @ tillababybox. it, provided that such communications are confirmed by sending a registered letter with acknowledgment of receipt to the addressirizzo Tilla Baby Box, Via dell'Industria 56, 36071 Arzignano VI) within the following 48 forty-eight hours or via certified e-mail to the e-mail address 

13.3. The return of the goods must in any case take place at the latest within 14 fourteen days from the date on which the Purchaser communicated his decision to withdraw from the Contract. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and, in any case, in a normal state of conservation.e.

13.4. The Buyer cannot exercise this right of withdrawal for Contracts for the purchase of goods made to measure or clearly personalized, sealed, which do not lend themselves to being returned for hygienic reasons or related to health protection and have been opened after delivery and in any other case provided for by art. 55 of the cod. cons.s.

13.5. The return of the goods to the Supplier is the responsibility of the Purchaser, who undertakes to send them without undue delay and in any case within 14 fourteen days from the date on which he communicated his decision. The direct costs of returning the goods are borne by the Buyer.e.

13.6. If the Buyer withdraws, only the price of the purchased goods will be refunded without undue delay and, in any case, no later than 14 days from the exercise of the withdrawal. These refunds will be made using the same payment method used by the Buyer for the initial purchase, unless the Buyer requests a refund with a different means of payment, in which case any additional costs arising from the different means of payment will be borne by the Buyer. payment. The refund may be suspended until the Supplier has received the goods.e.

13.7. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this Agreement are released from their mutual obligations, without prejudice to the provisions of the previous points of this article.o.

14. Causes for Termination

14.1. The obligations referred to in point 12.1, assumed by the Buyer, as well as the guarantee of the successful completion of the payment that the Buyer makes with the means referred to in art. 5.1, and also the correct fulfillment of the obligations assumed by the Supplier in point 6, have an essential character, so that by express agreement, the fulfillment of only one of these obligations, if not determined by unforeseeable circumstances or force majeure, will result in the legal termination of the Contract pursuant to Article 1456 of the Italian Civil Code, without the need for a judicial decision.iale.

15. Protection of the confidentiality and treatment of the Buyer's datae

For information on how we process personal data read oursPrivacy Policy.

16. Method of archiving the contract

16.1. Pursuant to art. 12 of Legislative Decree 70/2003, the Supplier informs the Purchaser that each order sent is stored in digital / paper form on the server / at the headquarters of the Supplier itself, according to criteria of confidentiality and security.a.

17. Communications and complaints

17.1. Written communications directed to the Supplier and any complaints will be considered valid only if sent to the following address: Tilla Baby Box, Via dell'Industria 56, 36071 Arzignano VI, or sent by e-mail to the following address The Buyer indicates in the registration form his residence or domicile, the telephone number or the e-mail address to which he wishes the Supplier's communications to be sent.ore.

18. Settlement of disputes

18.1. All disputes arising from this Agreement will be devolved to an attempt at conciliation at the Mediation Body of the Vicenza Chamber of Commerce and resolved according to the Conciliation Regulations adopted by the same..

18.2. If the Parties intend to appeal to the ordinary Judicial Authority, the competent court is that of the consumer's place of residence or domicile of choice, mandatory pursuant to art. 33, paragraph 2, letter u cod. cons.ns.

19. Applicable law and reference

19.1. This contract is regulated by the Italian law.

19.2. Although not expressly provided herein, the provisions of law applicable to the relationships and cases provided for in this Agreement apply, and in particular art. 5 of the Rome Convention of 1980..

19.3. Pursuant to art. 60 cod. cons., the discipline contained in Part III, Title III, Chapter I cod. cons..

20. Intellectual property

Access, consultation and use of the pages of this websiteb imply the acceptance, by the User, of the content of this article.o.

20.1. The User declares to be informed that all trademarks, names, as well as any distinctive sign, denomination, image, photograph, written or graphic text used on the website or relating to the products on sale are and remain exclusive property of Tilla Baby Box and / or its successors in title, without the User having any rights over them from accessing the site and / or purchasing the products.i.

    20.2. The contents of this site including web code, data, news, information, images, photographs, written or graphic text, drawings, registered trademarks, domain names, all distinctive signs and names used on the Site or related to what is offered by the Supplier are the property of Tilla Baby Box, unless otherwise indicated, covered by copyright and by the legislation on industrial property..

    20.3. The User is not granted any license or right of use and therefore it is not permitted to record such contents in whole or in part on any type of support, reproduce them, copy them, publish them and use them for commercial purposes without the prior written authorization of di Tilla Baby Box, except for the documents provided for download.

    20.4. The information contained on the site is produced byTilla Baby Box, unless otherwise indicated.Tilla Baby Box has the right to modify, at any time, and at its own discretion, the contents and functional and operational methods of the site, without notice.The information contained in this website is the result of a careful selection of sources we consider reliable. The accuracy or completeness is not guaranteed e Tilla Baby Box assumes no responsibility for damage resulting from the use of information contained on this site.. 

    20.5. Tilla Baby Box does not assume any type of responsibility in relation to the information provided by other sites to which one can connect through this site.Any recommendations or opinions expressed on such other sites are the sole responsibility of the owners of such sites and do not absolutely constitute recommendations or opinions ofTilla Baby Box. The possibility of connecting to other sites does not therefore represent a recommendation or approval by Tilla Baby Box to the contents of such sites.i.

    20.6. Furthermore, Tilla Baby Box is not responsible for the failure to use the site, for the delay in updating the relevant information, nor for the damages deriving from any interruptions, suspensions, delays or anomalies in the connection to the Site depending on the supply of electricity or telephone service or malfunction of the Internet network or any other cause not dependent on Tilla Baby Box..

    20.7.Tilla Baby Box and the Technical Structures delegated by the same protect the IT System against the risk of intrusion and the action of programs aimed at damaging or interrupting its operation, by adopting suitable electronic tools and antivirus systems. In any case, it is the User's sole responsibility to equip their electronic tools used for surfing the Internet with programs and systems aimed at guaranteeing safe navigation in the telematic networks and adequate protection from viruses and other harmful programs.nosi.

    Final clause

    This Agreement repeals and replaces any agreement, understanding, negotiation, written or oral, previously intervened between the parties and concerning the subject of this Agreement..