All of our Baby Boxes and accessories are prepared with care in our laboratory in Arzignano, Vicenza. Some of them are made to order, therefore the lead time (from order receipt to delivery) can vary according to the content of the order. Generally, it is 1-2 weeks for domestic orders.
If you need to receive your order faster, please contact us. We will do our best!
When an order leaves our warehouse, an email notification is sent with the tracking number and estimated delivery date.
No, it won’t. You (or the person receiving the gift) will find only a packing slip, on which there is no indication of the price.
Certainly. At checkout, just remember to fill in the shipping fields with the name and address of the recipient: the order will be delivered as indicated.
Certainly. Select the "greeting card" option before adding a product to your cart and write your message in the notes to the order at checkout: an elegant handwritten card, made by the finest Amalfi paper, will be added to your gift.
Important: don't forget to sign your message!
Certainly. Select the "Pickup" option at checkout: you will receive an e-mail notification when your order is ready to be collected and you can make an appointment. Contact us if you need more information.
We are aware that mistakes such as a wrong name or address can slip away. Contact us, we will check and see what we can do to help you.
We do our best to ensure that our products meet high standards and live up to expectations. If you are not satisfied with your purchase, you have 14 days to return it: read our Terms and Conditions and contact our Customer Service, we will be happy to help you.
We have collected the most useful information on shipments and safety protocols adopted for the epidemiological emergency COVID-19 in a dedicated page, follow this link.
Product and customization
If you need the box to get ready for the arrival of your child, the best time to buy it would be the third trimester of pregnancy. If it is a gift, we recommend that you order it just before / after birth and in any case within 3-6 months of the baby, especially if it contains bodysuits or onesies that are size 0-3 months.
Our paper gift boxes, on the other hand, are also perfectly suited to different occasions and ages, discover all the possibilities!
Certainly. You can add a personal touch to your favorite baby box amongst the ones available online, engrave the baby’s name on all of our wooden boxes or create a brand new project to match your own vision and needs.
Through our Corporate Gifting programwe develop ethical, fully branded and customized gifts for your business: a thoughtful way to support parenthood and enhance an inclusive work culture, centered on people and social responsibility.
If you wish to start a project for a Public Administration, contact us!
A newborn's skin is very delicate and it is extremely important that the textiles that come in direct contact with it are soft and safe. Light-colored garments and white linen undergo less treatments and are easier to wash, even at high temperatures.
Our kimono bodysuits are short sleeved and suitable for all seasons: the kimono front opening ensures a double layer on the baby’s stomac during cooler months, while short sleeves make it easier to add other garments. They can be wore alone during warmer summer days, when the organic cotton will let the baby’s skin breath while keeping it dry.
Sleepsuits are long sleeved and made of a soft blend of organic cotton and bamboo. They are fantastic for winter and middle seasons, but also for chillier nights during the summer.
Social impact / Sustainability
You can find out about the active projects in the Impact section of our site. If you have any curiosity, do not hesitate to contact us! This aspect of our business is very important, it will be a pleasure to talk about it.
Do you want to donate a baby box? You can do it here.
Shopify allows us to offset CO2 emissions, so the shipment of orders placed online is carbon neutral. We cannot yet eliminate the emissions that are inevitably produced during transport, but for now we can balance them by investing in other actions that have a positive impact on the atmosphere, such as planting trees. You can learn more about our environmental impact here.
Harvesting organic cotton has a low environmental impact, does not involve the use of harmful pesticides, uses less water, does not damage the soil and is organized respecting the workers, as well as nature. For these reasons, when possible, we prefer it. Furthermore, the certification of fabrics guarantees that the requirements are respected throughout the whole production chain.
More information on organic cotton: www.aboutorganiccotton.org
We have gathered all the information on our environmental impact in a dedicated section of our site. We believe in transparency, so here we provide information on both the supply chain of our products and the values that guide our business, so you can make an informed choice while deciding whether Tilla is right for you. We hope so! :)
Tilla textiles accessories are made by upcycling what Italian fashion and design companies no longer need. We believe these wonderful fabrics can still have a long life ahead of them, so we wash and enhance them in a circular textile recovery system. We are not alone in doing so: we work with two social tailoring workshops which breathe new life into upcycled textiles and the smiles of their artisans, providing opportunities to underprivileged people.
To learn more, visit the impact section of our site.